Systems Engineer, Infosys, IN
2014 — 2016
• Conducted new customizations in Finacle e-Banking application, end to end, with requirement gathering and design and development • Proactively identified major bugs in production code, design gaps and in wrong requirement provided by client, avoiding major production issues and saved efforts and time due to early preventive detection • Educated junior team members in using Open API in dev environment • Assisted Infosys Fintech integrations team, with integrating third party plugin from EZMCOM for Speedboat 11.5.3 • Proactively monitored and resolved API performance issues which resulted in appreciation by client • Collaborated in Finacle integration with tools/applications like AppDynamics, ArcSight and Splunk for application/data performance/batch monitoring, significantly reduced manual intervention by about 90% • Streamlined daily processes, documented SOPs in Run Support which helped in sharing the knowledge across team • Automated reports/alerts for various application aspects, addressing the access control risk, reducing the efforts